Our claims service

The ultimate test of the cover we arrange and service we provide is when you suffer a loss and need to make a claim.

Our experienced, in house claims staff will assist with the claim from beginning to end, including:

  • Reporting the claim to insurers.
  • Assisting with any forms and gathering of documentation.
  • Attending loss adjuster meetings.
  • Negotiating with insurers on your behalf, using market practices and case law when required.
  • Motor Fleets – Providing uninsured loss recovery services

What Our Clients Say


Paul Thompson and his associates have dealt with all of our insurance interests, together with those of our associates companies, for over 20 years. We have been delighted with their service over this period.


I have therefore, no hesitation, in recommending Caroline and her colleagues at the newly formed Thompson & Co to anyone seeking advice on insurance matters and creating new policies.